support experience to your customers
Helping your business to scale faster by taking perfect care of your clients by phone, chats and email support tailored for your needsGet started
Scope of services
We offer caring and professional support in a variety of languages to create an exceptional support experience for your clients. We understand that your clients are your most valuable asset, therefore our team is here to deliver customer support services on a 24/7/365 days basis.
We are helping businesses to attract new customers and strengthen the loyalty of existing ones. Increase sales and marketing efficiency by outsourcing outbound calls and lead generation. Your customers will be found and engaged in long-lasting relationships with your company.
Customer Service Audit
We are helping your company to uncover what your business and team are doing well and identify areas of opportunity to improve the customer service experience. Our trained staff will visit your business and provide a comprehensive report with detailed overview of the current level of service being provided as well as identify gaps in service.
What is a Clientsy?
Clientsy is an outsourcing customer support company that provides companies with an exceptional customer experience through different channels. By understanding and committing to the business value of our clients, we not only enable them to operate with maximum efficiency but also help them to become more competitive.
We create teams that build strong relationships with customers and help businesses to attract new customers and strengthen the loyalty of existing ones. Success is possible through strong communication and deep eagerness to develop, learn and become better.
Professional support-service for your business
To choose the most effective tools and support channels, we’ll ask you to provide us with some information concerning your company, business objectives, products, or services you offer.
Educate and test
Based on the gathered information, we will educate and assess our team to ensure that every customer support specialist from our team is ready to serve your customers and meet your requirements in full.
After onboarding, we will regularly provide you with reports on our interactions with your regular and potential customers. You can track the performance of our team at every stage of our cooperation.
Provide us with the latest changes and news about your products or services so that our team can stay updated to help your clients in the best possible manner.
We prioritise the security of our clients and do our best every day to meet the goals and needs of our customers.
We do more with less, and do it better. We never compromise on quality, and we strive for perfection all the time.
We put effort, dedication and passion in everything we do. Our team wakes up inspired every day to do an outstanding job.
We create a dedicated community of individuals that work efficiently together to build something truly special for our clients.
Frequently asked questions
What is customer support?
Customer support refers to a set of services aimed at assisting and informing customers when it comes to purchasing and using a product or service.
Why do companies outsource customer service?
Outsourcing customer service is a great solution for businesses to create a team that is going to ensure a positive user experience and will deliver excellent customer care without you having to set the team up and teach them the product. Our team will do that for you.
What are the outsourcing customer service benefits?
Outsourcing help and business support help you to focus on developing your brand and reach new heights without having to worry about hiring and teaching support specialists. Furthermore, outsourced customer service cost is much lower than developing an in-house team from the beginning.
How to outsource customer service?
To outsource your customer support service, contact us at [email protected], and we will answer all the questions and provide you the assistance and advice you need.